Outlier Data Ltd customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: hello@weareoutlier.com

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

• Names and contact details

• Pronoun preferences

• Occupation

• Employment details (including salary, sick pay and length of service)

• Information relating to compliments or complaints

• Video recordings

• Audio recordings (eg calls)

• Records of meetings and decisions

• Website user information

  We collect or use the following personal information for information updates or marketing purposes: Names and contact details Profile information Marketing preferences Website and app user journey information IP addresses We collect or use the following personal information for recruitment purposes: Contact details (eg name, address, telephone number or personal email address) Employment history (eg job application, employment references or secondary employment) Education history (eg qualifications) Right to work information Lawful bases and data protection rights Our lawful bases for the collection and use of your data Our lawful bases for collecting or using personal information to provide and improve products and services for clients are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Our lawful bases for collecting or using personal information for information updates or marketing purposes are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: We may contact people who we think stand to benefit from our services. Our lawful bases for collecting or using personal information for recruitment purposes are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: We may contact people who we think stand to benefit from being employed by our company. Where we get personal information from Directly from you Publicly available sources Providers of marketing lists and other personal information Suppliers and service providers How long we keep information We will retain your personal data for as long as needed or permitted considering the purpose(s) for which it was obtained and consistent with applicable law. Who we share information with Data processors Slack This data processor does the following activities for us: Allows us to communicate internally to discuss applicants or potential new clients, and stores a historical record of conversations. Google This data processor does the following activities for us: Allows us to create documents and spreadsheets in which we sometimes stores potential applications or new clients details. Others we share personal information with Professional consultants Sharing information outside the UK Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above. Organisation name: Google Category of recipient: Office Software Country the personal information is sent to: USA How the transfer complies with UK data protection law: The country or sector has a UK data bridge (also known as Adequacy Regulations) Organisation name: Slack Category of recipient: Office communication tool Country the personal information is sent to: USA How the transfer complies with UK data protection law: The country or sector has a UK data bridge (also known as Adequacy Regulations) How to complain If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address:            Information Commissioner’s OfficeWycliffe HouseWater LaneWilmslowCheshireSK9 5AF Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complaint Last updated 26 September 2024